Account Manager, TPA

Location: Tempe, Arizona, United States

Salary: $65,000–$85,000 per year, depending on location, skills, and experience.

Company

hirify.global develops personalized health and wellbeing solutions designed to improve health outcomes and reduce costs for companies and their employees.

What you will do

• Serve as the primary day-to-day contact for assigned self-funded group clients.
• Monitor service levels, issue resolution, compliance, and contractual commitments.
• Prepare standard and custom reports covering claims, utilization, and other client metrics.
• Coordinate with claims, eligibility, compliance, and other cross-functional teams.
• Support renewals, plan changes, QBRs, strategic initiatives, and new client onboarding.
• Maintain client documentation and CRM records, escalate complex issues, and keep clients informed about regulatory changes.

Requirements

• Bachelor’s degree or equivalent experience in a related discipline.
• At least 3 years of account management experience.
• At least 3 years of experience in health insurance, employee benefits, or healthcare, specifically with TPA or self-funded groups.
• Knowledge of health plan testing, regulatory compliance, and insurance plan administration mandates.
• Experience preparing client reports and presentations, plus proficiency with CRM systems.
• Ability to travel for multiple days at a time when needed.

Nice to have

• Prior TPA experience.

Culture & Benefits

• Competitive base salary and comprehensive benefits effective on the first day.
• Medical and dental coverage through hirify.global’s own health solutions.
• Unlimited paid time off.
• Mental health support, retirement planning, and financial protection.
• Professional development, career progression, and learning budgets.
• Mission-driven, diverse, and inclusive work environment focused on health impact.