Senior Product Manager, Client Engagement (Medtech)

TL;DR

Senior Product Manager, Client Engagement (Medtech): Own problem discovery, solution design, and delivery for provider and patient workflows in a mental health platform with an accent on AI-powered tools for telehealth, note-taking, scheduling, and care coordination. Focus on integrating agentic AI solutions, leveraging patient journey data for treatment plans, and balancing usability with regulatory requirements.

Location: New York, NY; San Francisco, CA; Seattle, WA (US-based positions)

Salary: $185,000 - $225,000 base (plus equity and variable compensation)

Company

Series D mental health platform automating insurance, credentialing, and practice management tools for 70,000+ providers serving 1M+ patients across all 50 US states.

What you will do

• Own problem discovery, solution design, and delivery for key provider-patient workflows like scheduling, telehealth, assessments, and follow-up.
• Translate user needs, business goals, clinical, and compliance factors into product strategy, roadmaps, and execution plans.
• Partner with engineering, design, data, clinical ops, and compliance to ship high-impact experiences.
• Conduct research and analyze data/feedback to inform priorities and tradeoffs.
• Integrate AI for note-taking, scheduling optimization, and patient journey insights to enhance care delivery.
• Advocate for intuitive experiences balancing usability, operations, and regulations.

Requirements

• 5+ years product management experience building user-centric products with complex workflows
• End-to-end ownership from discovery/strategy to execution/iteration
• Data-informed decisions using qualitative and quantitative insights
• Strong product judgment, UX sensibility, and focus on trusted user experiences
• Thrive in ambiguous, fast-paced environments with cross-functional collaboration
• Clear communication to build alignment and drive progress

Nice to have

• Experience in healthcare, clinical tooling, telehealth, assessments, or workflow-heavy B2B/consumer products

Culture & Benefits

• Equity compensation and performance-based variable pay
• Comprehensive medical, dental, vision; HSA/FSA; 401K
• Work-from-home stipend, therapy reimbursement, Carrot Fertility benefits
• 16-week parental leave, 13 paid holidays + Winter Break, flexible PTO
• Employee Assistance Program and professional development