Human Resources Business Partner (Medtech)

TL;DR

Human Resources Business Partner (Medtech): Supporting Pharmacy Operations and high-volume hourly/call center teams by coaching frontline managers and managing core HR processes with an accent on employee relations and operational compliance. Focus on improving performance and retention, managing corrective actions, and enhancing the employee experience in a high-growth environment.

Location: Must be based in Pittsburgh, PA (Robinson Twp.)

Company

hirify.global is a fast-growing healthcare technology company building products to make prescriptions accessible and affordable to everyone.

What you will do

• Coach frontline managers in high-volume hourly and call center environments on employee relations and performance management.
• Review and approve corrective actions and performance improvement plans in collaboration with the Senior HRBP.
• Lead employee investigations, gather documentation, and escalate issues as needed.
• Coordinate FMLA, LOA, and accommodation requests with People Operations and external vendors.
• Support new hire onboarding and conduct exit interviews to identify retention trends.
• Drive change management and communication for HR programs and organizational updates.

Requirements

• At least 5 years of HR Business Partner or generalist experience supporting hourly employee populations.
• Experience supporting contact centers, fulfillment operations, or metrics-driven hourly workforces.
• Strong knowledge of employment law, HR policies, and compliance best practices.
• Bachelor’s degree in Human Resources, Business, or a related field.
• Ability to work onsite in Pittsburgh, PA (Robinson Twp.)

Nice to have

• Experience in pharmacy or healthcare settings.
• Experience in hyper-scaling startups.

Culture & Benefits

• High-impact mission at the intersection of healthcare and finances.
• Collaborative environment of builders and operators.
• Relentlessly learning and curious company culture.
• Equal opportunity employer valuing diversity of all kinds.