Administrator - Customer Care

TL;DR

Administrator - Customer Care: Completing administrative daily tasks for assigned locations in accordance with service, productivity, and quality standards with an accent on economical customer servicing. Focus on supporting sales through reports, transaction reconciliation, audits, compliance, and basic accounting duties.

Location: Oklahoma City, OK, United States (Remote). US applicants only.

Salary: $19.13 - $26.79 Per Hour

Company

Leading provider of business-to-business distribution, logistics services, and supply chain solutions; FORTUNE 500 company headquartered in Pittsburgh with over 20,000 employees worldwide.

What you will do

• Perform daily administrative functions according to process maps.
• Support Sales and Sales Management with reports, transaction reconciliation, and customer service.
• Handle submittals in Sales Portal within specified timeframes.
• Complete branch audits, compliance steps, and KPI documentation.
• Research tax/freight claims, process credit memos, and clear claims with Financial Services.
• Add customers to systems, run security reports, and perform basic accounting tasks like receivables/payables and invoice preparation.

Requirements

• High School Degree or Equivalent required; Associate’s degree preferred
• Administrative experience
• Ability to multi-task
• Strong verbal and written communication skills
• Strong computer skills, including Microsoft Office
• Ability to work in a team environment
• Attention to detail

Culture & Benefits

• Comprehensive benefits including paid time off, medical, dental, vision coverage, and retirement savings plans.
• Potential participation in bonus, sales incentive, or commission plans.
• Culture of teamwork, respect, and empowerment with global workforce embracing diverse perspectives.
• Active community engagement and opportunities for professional growth.