Fulfillment Associate (Document Management)

TL;DR

Fulfillment Associate (Document Management): Processing and routing legal notifications and customer documents within the CLC Division with an accent on accuracy, compliance, and timely service of process. Focus on scanning, batching, and managing high-volume legal documentation while ensuring adherence to standard operating procedures.

Location: On-site in New York City, NY (Liberty St office)

Salary: $30,300 - $50,700 USD

Company

hirify.global’s CLC Division provides compliance and Registered Agent services to help businesses manage legal and critical communications nationwide.

What you will do

• Receive, prepare, batch, and scan legal documents delivered via multiple methods.
• Interact professionally with process servers and sheriffs delivering legal documentation.
• Collaborate with internal customers to deliver timely and accurate service of process.
• Identify issues requiring escalation and route them to the appropriate resolution teams.
• Utilize internal systems (e.g., ARROW), scanning technologies, and dashboards to track work.
• Adhere to standard operating procedures and meet productivity, quality, and timeliness metrics.

Requirements

• High school diploma or equivalent (additional education in legal or operations workflows preferred).
• Experience in document processing, administrative operations, or records management.
• Ability to accurately prepare, scan, and track documents.
• Comfort learning and using internal systems and dashboards.
• Must be located in and able to work on-site in New York City, NY.
• Ability to lift up to 30 lbs.

Culture & Benefits

• Comprehensive Medical, Dental, and Vision Plans.
• 401(k) retirement plan, FSA, and HSA options.
• Commuter Benefits and Tuition Assistance Plan.
• Vacation, Sick Time, and Paid Parental Leave.

Hiring process

• Interviews without the assistance of AI tools or external prompts.
• Requirement to remove virtual backgrounds during interviews.
• In-person interviews at a hirify.global office.