Operations Associate (SaaS)

TL;DR

Operations Associate (SaaS): Managing end-to-end conference logistics, customer events, and internal office operations for an Agentic BI platform with an accent on operational excellence and executive support. Focus on automating internal processes, coordinating high-stakes events, and scaling office infrastructure as the company grows.

Location: Hybrid in London

Company

hirify.global is an Agentic BI platform for modern data teams, using AI to automate analytics and dashboards.

What you will do

• Manage end-to-end conference logistics, including venue sourcing, contract negotiation, and booth coordination.
• Execute customer events, community meetups, and executive dinners.
• Oversee team culture initiatives, offsites, retreats, and travel coordination.
• Manage the London office and support the establishment of new international offices.
• Develop internal playbooks and automations to improve operational efficiency.
• Provide executive assistance to the founders, including meeting and travel coordination.

Requirements

• Experience thriving in fast-paced environments with varied daily responsibilities.
• Ability to handle confidential information with discretion and good judgment.
• Enthusiasm for AI and new technology for process automation.
• Capability to alternate between leading projects and providing support.
• Must be based in London for hybrid office work.

Culture & Benefits

• Open-source culture ("build in public") for fast movement and shared context.
• Solution-oriented environment that focuses on challenges rather than blame.
• Highly collaborative team biased toward impact and rapid iteration.
• High-trust atmosphere with direct exposure to company leadership.