обновлено 14 часов назад
Lead Software Architect, AI & Platform Innovation (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Lead Software Architect, AI & Platform Innovation (AI): Defining architecture and building prototypes for AI-powered capabilities within a large-scale cloud contact center platform with an accent on Java, AWS, distributed systems, and scalable cloud-native design. Focus on evaluating emerging AI technologies, translating product capabilities into production systems, and solving complex technical challenges across multiple engineering teams.
Location: Remote (U.S.); the posting also lists Sandy, Utah.
Company
Enterprise software provider delivering AI, cloud, and digital solutions for customer experience, financial crime prevention, and public safety.
What you will do
- Define architecture and technical direction for strategic cloud platform initiatives.
- Translate business and product capabilities into scalable technical solutions.
- Create architectural designs, prototypes, and proof-of-concepts that accelerate delivery.
- Evaluate emerging AI technologies and identify opportunities to improve products and engineering effectiveness.
- Drive technical decisions across cloud-native, distributed, scalable, and highly available systems.
- Mentor engineers, influence engineering practices, and contribute hands-on code without direct people management responsibility.
Requirements
- 10+ years of software engineering experience with progressive technical leadership.
- Significant architecture experience in large-scale SaaS or cloud environments.
- Strong hands-on development experience with Java.
- Strong experience with AWS and modern cloud-native architectures.
- Experience designing distributed, scalable, and highly available systems.
- Experience working across multiple engineering teams and moving initiatives from concept through implementation.
hirify.global-to-have"> to have
- Contact Center as a Service, customer experience, communications, telephony, workforce engagement, or customer interaction platform experience.
- AI, machine learning, generative AI, agent-assist, automation, or analytics experience.
- Experience building prototypes and validating new product concepts.
- Previous experience as a lead architect or principal engineer in a SaaS organization.
Culture & Benefits
- Work on high-impact initiatives spanning multiple engineering teams and product areas.
- Collaborate with senior engineering leaders, architects, product leaders, and development teams.
- Join a growing architecture organization as a foundational member.
- Shape the use of AI in customer experience and contact center technologies.
- Equal opportunity employment is provided.
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