Site Reliability Engineering (SRE) Intern

TL;DR

Site Reliability Engineering (SRE) Intern: Assist in monitoring, maintaining reliability of cloud-based services and platforms, and supporting SRE operations with an accent on incident management, automation, and observability. Focus on building tools, troubleshooting databases and event-streaming systems, and contributing to infrastructure provisioning and CI/CD.

Remote position based anywhere in the United States or Canada.

24.00 - 34.50 USD Hourly (varies by location: SF Bay Area 27.60-34.50, other US 24.00-30.00).

Company

hirify.global provides cloud platforms and services for broadband communications.

What you will do

• Monitor and maintain reliability of cloud-based services and platforms.
• Support incident investigation, root cause analysis, and post-incident documentation.
• Participate in 24/7 rotational shift coverage for monitoring and alert triage under supervision.
• Build and enhance automation tools and scripts using Python and Shell.
• Contribute to observability with metrics, logs, and traces using Grafana and Prometheus.
• Troubleshoot databases, Kafka/event-streaming systems, and manage IaC with Terraform.
• Assist with CI/CD pipelines, deployments, runbooks, dashboards, and documentation.
• Collaborate with engineers to improve system resilience and scalability.

Requirements

• Currently enrolled in Bachelor's or Master's in Computer Science, Engineering, or related field; preference for Junior/Senior years with prior experience.
• Strong fundamentals in Linux/Unix systems and command-line usage.
• Basic understanding of networking concepts (TCP/IP, DNS, load balancing).
• Familiarity with Python, Shell scripting.
• Basic knowledge of databases (MySQL, PostgreSQL, MongoDB).
• Willingness to participate in 24/7 rotational shifts.
• Good problem-solving skills; able to work full summer (May-August or June-September).

Nice to have

• Exposure to cloud platforms (GCP, AWS, Azure).
• Familiarity with Kafka or distributed messaging.
• Database reliability concepts (backups, replication, failover).
• Awareness of Kubernetes and containerized workloads.
• Experience with Git and CI/CD (Jenkins).
• Interest in SRE principles (SLIs, SLOs, error budgets).

Culture & Benefits

• Part of award-winning summer intern program with training and on-the-job learning.
• 90-day program with hands-on exposure to production systems and 24/7 operations.
• Globally distributed SRE team.
• Benefits information available on company careers page.