Staff Site Reliability Engineer

TL;DR

Staff Site Reliability Engineer (SaaS): Operate and maintain Develocity instances and supporting infrastructure for high-scale production services with an accent on reliability, performance, and availability. Focus on defining SRE standards, driving automation, building observability, and leading incident response across Kubernetes on AWS.

Location: Remote from anywhere in EST timezone (North America)

Salary: $180-220k (US)

Company

AI-native company building Develocity, a toolchain observability and intelligence platform used by Netflix, Airbnb, Spotify, and others.

What you will do

• Operate and maintain Develocity instances and supporting services in production.
• Define and evolve SRE standards, practices, SLOs, on-call rotations, incident response, and postmortems.
• Lead incident response, blameless retrospectives, and reliability improvements using error budgets.
• Drive automation for deployments, monitoring, self-healing, and operational workflows.
• Build comprehensive observability with logging, metrics, tracing, and alerting.
• Mentor SREs, influence architecture reviews, and partner with engineering for operational excellence.

Requirements

• 7+ years in SRE, DevOps, or equivalent operating production services at scale
• Experience leading reliability initiatives and influencing without authority
• Strong Kubernetes in production and AWS expertise (EKS, RDS, S3, EC2)
• Proficiency with observability tools (Prometheus, Grafana), IaC (Terraform), scripting (Python, Bash)
• Track record in 24/7 on-call, incident management, and SLOs/error budgets
• Strong written and verbal English communication skills

Nice to have

• Experience as founding/early SRE in growing SaaS
• Familiarity with Develocity
• JVM languages (Java, Kotlin)
• Customer-facing incident communications

Culture & Benefits

• Remote-first environment with asynchronous communication and written documentation.
• Follow-the-sun on-call rotation.
• In-person meetings like annual offsite and team gatherings.
• Competitive salaries, equity grants.
• Culture valuing automation over heroics and ownership of outcomes.