Site Reliability Engineer (AWS)

TL;DR

Site Reliability Engineer (SRE/DevOps): Maintaining 24/7 service reliability and incident response for global software products with an accent on operational automation and observability. Focus on engineering away repetitive toil, optimizing MTTD/MTTR, and implementing self-healing infrastructure.

Location: Remote (United Kingdom)

Company

hirify.global is a global innovation powerhouse (NASDAQ: hirify.global) providing AI, cloud, and digital software for customer experience and financial crime prevention.

What you will do

• Act as a primary or escalation responder in a 24x7 on-call rotation for major incident response and mitigation.
• Design and maintain alerting strategies and service health monitoring using Grafana, Prometheus, Datadog, Splunk, or CloudWatch.
• Automate repetitive operational tasks and develop scripts in Python, Bash, or Go to reduce manual toil.
• Support and troubleshoot Linux-based systems, Kubernetes, and cloud platforms (AWS, Azure, GCP).
• Drive blameless post-incident reviews (PIRs) and track corrective actions to improve system reliability.
• Partner with engineering teams to optimize system design for better operational readiness.

Requirements

• Must be based in the United Kingdom.
• Strong experience in Linux systems administration and production support.
• Proficiency with cloud infrastructure (AWS preferred) and container orchestration (Kubernetes, Docker).
• Scripting or programming experience in Python, Bash, Go, or similar.
• Solid understanding of networking fundamentals, including DNS, TCP/IP, and load balancing.
• Experience working in 24x7 NOC or production operations environments.

hirify.global-to-have">hirify.global to have

• Experience defining and operating according to SLIs and SLOs.
• Proficiency with Infrastructure as Code (IaC) tools such as Terraform and Ansible.
• Exposure to security, compliance, or regulated environments.
• Prior experience migrating from a traditional NOC to an SRE model.

Culture & Benefits

• Remote work arrangement.
• Opportunity to work at a market leader used by 85 of the Fortune 100 corporations.
• Ambitious, high-standard environment focused on challenging limits.
• Equal opportunity employer with a diverse global team across 30+ countries.