Talent Operations Manager

TL;DR

Talent Operations Manager: Build and lead the operational engine behind hiring at a high-growth AI-powered maintenance platform with an accent on people leadership, ATS systems, and process optimization. Focus on managing recruiting teams, developing real-time analytics dashboards, automating workflows, and scaling operations for 400+ hires per year.

Location: United States

Company

World's leading AI-powered maintenance and asset management platform serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag.

What you will do

• Lead 4–5 direct reports including recruiting coordinators, sourcers, and ops specialists across EPD, GTM, and G&A.
• Set expectations, run 1:1s, deliver feedback, build development plans, and manage hiring/performance for the team.
• Own ATS (Ashby) workflows, automations, reporting, and real-time analytics dashboards for pipeline health and capacity.
• Drive process standards like 48-hr stage movement and 24-hr feedback, partnering with Finance on headcount planning.
• Manage tools including sourcing stack, assessment integrations, and interview intelligence; ensure cross-functional compliance.

Requirements

• 5+ years in talent or recruiting operations, with 2+ years managing coordinators, sourcers, or specialists.
• Built or improved talent operations at high-growth tech company (Series C+ or 200+ employees).
• Deep expertise with modern ATS; Ashby or Greenhouse experience.
• Comfortable building dashboards, defining KPIs, and using metrics to drive decisions.
• Experience managing and developing recruiting coordinators into operations professionals.
• Builder mindset: fast-moving, direct communication, proactive problem-solving.

Nice to have

• Ashby experience with workflow automation, custom reports, API integrations.
• Capacity modeling and recruiter workload analysis.
• Led end-to-end ATS migration.
• Experience with technical assessment tools like CodeSignal, HackerRank integrations.
• SQL or BI tools for custom analytics.

Culture & Benefits

• Competitive salary and meaningful equity.
• Healthcare, dental, vision coverage; 401(k)/RRSP enrollment.
• Take what you need PTO.
• Work alongside global team reflecting Smart Humble Optimist values.
• Meritocracy where ideas and effort are publicly celebrated.