Program Manager (Digital Commerce)

TL;DR

Program Manager (Digital Commerce): Lead complex digital transformation programs for enterprise clients with an accent on managing multiple workstreams, dependencies, risks, and stakeholders. Focus on driving delivery cadence, governance rhythms, and ensuring platform re-architecture success under high visibility and tight timelines.

Location: Hybrid in Chicago, Louisville, Washington

Company

Digital commerce agency partnering with Fortune 500 brands on complex platform transformations and implementations.

What you will do

• Own master program plan across workstreams, epics, milestones, and delivery gates
• Drive delivery through daily, weekly, and executive forums while coordinating engineering, UX, QA, and vendor teams
• Manage interdependencies, risks, issues, and resource gaps with proactive escalation
• Run governance including steering committees, reporting, roadmaps, and RACI frameworks
• Build relationships and align stakeholders on priorities, decisions, and commercial oversight

Requirements

• 8+ years program management in large digital transformations with multiple stakeholders and vendors
• Proven delivery of high-visibility website re-platforming, composable architecture, CMS, PIM, or integrations
• Strong dependency planning, risk management, and governance experience (RACI, decision logs, Jira/Confluence)
• Excellent facilitation of executive forums and clear communication of technical risks as business impact
• Track record in fast-paced enterprise environments with fixed milestones

Nice to have

• Commerce platforms like Adobe Commerce, Magento, inRiver, Coveo, Contentful
• Global/multi-market rollouts
• PMP, PRINCE2, SAFe certification

Culture & Benefits

• Remote-flexible policy respecting work-life balance
• Collaborative, low-ego culture where ideas matter more than titles
• Work with enterprise clients on challenging problems, not templated work
• Visible impact in expanding North American presence
• Competitive compensation