Senior Lead, Sales Operations & Strategy (SaaS)

TL;DR

Senior Lead, Sales Operations & Strategy (SaaS): Driving and optimising the end-to-end revenue strategy and GTM processes for an AI-native GRC platform with an accent on sales process excellence and performance intelligence. Focus on auditing the demo-to-customer lifecycle, implementing AI/ML-driven forecasting, and aligning cross-functional workflows.

Location: 100% Remote (Work from anywhere)

Company

hirify.global is an AI-native GRC platform that helps organisations manage risks, audits, vendor oversight, and continuous monitoring.

What you will do

• Audit the demo-to-customer lifecycle to identify friction and unlock conversion opportunities.
• Design and implement GTM playbooks and manage the sales tech stack, including HubSpot, Apollo, and Clari.
• Lead weekly and monthly business reviews, translating complex data into actionable executive narratives.
• Own forecasting with scenario models and drive the adoption of AI/ML in planning.
• Act as the operational bridge across Sales, Marketing, and Customer Success to ensure clean data flows.
• Drive strategic projects and mentor junior team members to build operational rigour.

Requirements

• 4–7 years of experience in RevOps, Business Ops, or GTM within SaaS or high-growth environments.
• Proven track record in process optimisation that improves revenue efficiency.
• Strong understanding of SaaS metrics such as ARR, NRR, CAC, LTV, and churn.
• Hands-on expertise with tools like HubSpot, Apollo, Clari, and JustCall.
• Experience leveraging AI/ML for forecasting, analytics, and automation.
• Bachelor’s degree required; MBA or Master’s degree is a plus.

Culture & Benefits

• 100% remote work environment with the freedom to work from anywhere.
• Annual co-working allowance and a USD 1,000 annual learning budget.
• Unlimited leave policy to support personal well-being and reset.
• Comprehensive safety net including health, accident, and life insurance.
• Workspace setup allowance to create an effortless home office environment.