Prescriptions Coordinator (Medtech)

TL;DR

Prescriptions Coordinator (Medtech): Managing the secure transport of prescriptions and coordinating between the London office and Reading Pharmacy with an accent on operational efficiency and patient care. Focus on maintaining electronic health records, handling patient queries, and ensuring timely delivery of medications.

Location: Hybrid; Must be based in London and comfortable travelling regularly between London and Reading

Salary: £28,000

Company

hirify.global UK is a leading digital health company specialising in cannabis-based medicines (CBPM) to improve access to safe, effective treatments.

What you will do

• Transport prescriptions between the London office and Reading Pharmacy ensuring confidentiality and timeliness.
• Manage patient queries via telephone and email.
• Maintain accurate electronic health records and prescription logs.
• Collaborate with pharmacy and clinical teams to ensure smooth dispensing and delivery.
• Liaise with product and tech support teams to resolve technical issues.
• Support clinicians with operational queries and contribute to service improvements.

Requirements

• Minimum 2 years of experience in an administrative, operations, or coordination role.
• High level of IT proficiency, ideally with experience in CRM or electronic health record systems.
• Proven ability to manage multiple priorities with strong attention to detail.
• Strong communication skills with a professional and empathetic approach to patients.
• Must be comfortable travelling regularly between London and Reading.

Culture & Benefits

• 25 days holiday (increasing to 30 after two years) plus bank holidays.
• 5% matched pension scheme.
• Monthly travel card provided for all work-related travel.
• Cycle-to-work scheme.
• Opportunities for professional development and growth within a supportive environment.