Corporate Meeting Coordinator

TL;DR

Corporate Meeting Coordinator (Hospitality): Delivering exceptional client service and coordinating meetings and small events with an accent on hospitality, operational excellence, and attention to detail. Focus on escorting guests, managing front desk operations, and supporting seamless event execution in a fast-paced corporate environment.

On-site in Chicago, Illinois, United States

Company

One of the oldest financial institutions offering innovative financial solutions to consumers, businesses, and institutional clients in investment banking, consumer banking, and asset management.

What you will do

• Stand, greet, and escort clients to meeting rooms, providing coat check and bag services.
• Anticipate and assist guest needs for seamless experiences.
• Collaborate with internal partners like catering, security, AV, and facilities for smooth operations.
• Manage front desk: answer phones, emails, review meeting requests, and handle event schedules.
• Join pre-conference calls, assist with data entry, and support event execution.
• Check meeting rooms against BEO for catering, AV, and setups.
• Master EMS for reservations, requests, and logistics; understand room capabilities and catering.
• Lead small events and support larger ones with Event Planners.
• Work flexible shifts including early mornings or late evenings for event coverage.

Requirements

• Bachelor's degree required.
• Three or more years in hospitality, 5-star hotels, event planning, food & beverage with high-touch customer service.
• Excellent interpersonal and communication skills.
• Ability to manage guest experiences with tact and diplomacy.
• Highly organized, multitasking, prioritization skills.
• Working knowledge of audio-visual systems, Microsoft Office, EMS booking system.
• Flexibility for fast-paced environment and variable shifts.

Culture & Benefits

• Competitive total rewards including base salary, commission/incentives, and equity.
• Comprehensive health care, on-site wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, financial coaching.
• Equal opportunity employer committed to diversity, inclusion, and accommodations for religious, mental health, or disability needs.
• Global workforce with focus on setting businesses, clients, and employees for success.