Supervisor, IT Ambulatory (Healthcare)

TL;DR

Supervisor, IT Ambulatory (Healthcare IT): Leading the day-to-day operations of IT staff for ambulatory services with an accent on system design, implementation, and maintenance of healthcare applications. Focus on coordinating complex system upgrades, managing technical teams, and ensuring patient safety and data confidentiality.

Location: Onsite in Morgantown, West Virginia

Company

hirify.global is a leading academic healthcare system providing comprehensive medical services across West Virginia.

What you will do

• Oversee day-to-day operations of IT staff, including performance reviews, timecards, and professional development.
• Coordinate the design, testing, implementation, and maintenance of new and legacy ambulatory systems.
• Manage production issues, diagnose unplanned system outages, and restore performance during crises.
• Lead project coordination, determine work effort estimates, and manage resource allocation for team projects.
• Facilitate training sessions and mentor team members on technical and customer service skills.
• Analyze and report operational performance using SQL and specialized reporting tools.

Requirements

• Must be based in or able to work onsite in Morgantown, West Virginia.
• Bachelor's degree in healthcare, computer science, or business with 3+ years of IT experience (or equivalent combination of degree and experience).
• Proven experience leading IT teams in operations and customer success.
• Technical proficiency in software development, application support, or HL7 interfaces.
• Ability to handle confidential information and work under high-stress conditions.

Nice to have

• Experience with Epic (EMR), PACS, or other clinical applications.
• Proficiency with WinTel servers, VMware, AHV, or SIEM tools.
• Advanced skills in SQL and Excel macros.

Culture & Benefits

• Standard office environment with opportunities for internal certifications provided by WVUHS.
• Collaborative culture focusing on organizational goals and patient safety.
• Career growth opportunities through mentoring and professional development.
• Equal opportunity employer adhering to strict fair employment practices.