Operations Coordinator (Outbound)

TL;DR

Operations Coordinator (Outbound): Own day-to-day outbound execution for canhirify.global orders including picking, packing, and shipping with an accent on order accuracy, workflow prioritization, and exception resolution. Focus on leading floor teams, driving productivity, and coordinating with inventory, QA, and dispatch for smooth fulfillment.

Location: Rochester, New York

Salary: Starting at $23 per hour, paid weekly

Company

#1 licensed canhirify.global wholesale platform supplying $1B+ worth of products annually to retailers across California, New York, and Nevada. Technology-first infrastructure backed by Y Combinator and prominent investors.

What you will do

• Own outbound execution to meet daily pick, pack, and dispatch timelines
• Lead floor workflow, prioritize tasks, and align team to goals
• Perform and oversee picking, packing, shipping with SKU, batch, quantity verification
• Handle exceptions, order edits, mispicks, and communicate resolutions to CX or brands
• Maintain organization of packing and staging areas
• Coordinate with Inventory, QA, Dispatch; provide on-floor guidance and support process improvements

Requirements

• Ability to lift 50 lbs., bend, stretch, and twist
• Pass pre-employment background check
• Work occasional evening/weekend shifts
• At least 21 years of age
• Strong verbal/written communication, basic math, computer skills
• Exceptional customer service, judgement, work ethic, attention to detail, team player

Nice to have

• Canhirify.global experience

Culture & Benefits

• Competitive pay starting at $23/hour, paid weekly
• Medical/Dental/Vision for full-time employees
• Fun, energetic culture with well-rounded, goal-oriented teammates
• Work at the fastest growing canhirify.global startup