Technical Account Manager

TL;DR

Technical Account Manager (Mathematical Optimization): Guiding prospective customers in integrating optimization technology into enterprise-grade software solutions with an accent on architecture, implementation, scalability, and business value. Focus on leading technical discussions, delivering workshops and trainings, and building solid business cases.

Location: Remote in the United States. Willingness to travel 1–2 times per month and participate in meetings across global time zones.

Company

Developer of hirify.global solver empowering customers to solve complex business problems through mathematical optimization technology.

What you will do

• Engage in calls and meetings with current and prospective customers.
• Oversee technical discussions in business opportunities and provide recommendations on architecture, sizing, implementation, and scalability.
• Deliver coaching, presentations, workshops, webinars, and hands-on training sessions.
• Assist in building business cases and create materials showcasing product functionality.
• Lead internal initiatives to improve processes, systems, and tools.
• Act as subject matter expert and dedicated team player in a global team.

Requirements

• Strong proficiency in written and spoken English; additional languages a plus.
• Master’s degree or higher in operations research, computer science, engineering, mathematics, or equivalent.
• 3–5 years professional experience, including ~3 years in optimization systems and/or data science.
• Proficiency in at least two Gurobi API languages (C, C++, Java, Python, C#, VB.NET).
• Basic understanding of IT/software engineering, Microsoft 365, Salesforce, and Generative AI.
• Hands-on mindset, strong communication, emotional intelligence, curiosity, and ability to thrive remotely with occasional travel.

Culture & Benefits

• Fully remote global team emphasizing ownership, quality, knowledge sharing, balance, and wellbeing.
• 6 months extensive technical training and peer mentoring for new hires.
• Collaborative environment with high standards, support, and focus on customer success.
• Exposure to diverse industries and real-world optimization problems.
• Team-oriented culture valuing innovation, dedication, integrity, and work/life balance.