Privileged Access Management (PAM) Analyst

TL;DR

Privileged Access Management (PAM) Analyst (CyberArk): Managing a high volume of customer requests for privileged account onboarding and password vaulting with an accent on eligibility validation, compliance, and troubleshooting. Focus on performing CyberArk operations, JIRA ticket prioritization, cross-referencing data sources, and supporting audits and reporting.

Location: Chandler, AZ - mandatory hybrid schedule of 3 days in office (6 AM – 3 PM AZ time)

Company

hirify.global, a staffing firm providing IT and cybersecurity roles.

What you will do

• Manage and prioritize 300+ monthly JIRA tickets for privileged account onboarding and password vaulting in CyberArk.
• Review, validate eligibility, and classify service accounts using multiple data sources and procedures.
• Perform CyberArk operations including password rotation, access control, logging, and integration with servers and applications.
• Troubleshoot onboarding issues, session failures, and synchronization problems.
• Support reporting via Tableau dashboards, Excel analysis, and audit requirements.
• Contribute to process improvements, documentation, and workflow efficiency.

Requirements

• 4+ years of Information Security Analysis or equivalent experience (IAM, PAM, Cybersecurity Operations)
• Strong understanding of password vaulting concepts: secure storage, automated rotation, just-in-time access, audit logging, compliance.
• Experience with IAM/PAM platforms such as CyberArk, HashiCorp Vault, or similar.
• Advanced Excel skills (VLOOKUP, Power Query) and PowerPoint summaries.
• Familiarity with Tableau for reporting and dashboards.
• Strong attention to detail, analytical mindset, process adherence in high-volume environment.

Nice to have

• Hands-on CyberArk experience (PAM, onboarding, rotation, policy enforcement).
• Understanding of compliance frameworks (SOX, FFIEC, ISO).
• Experience identifying and recommending process improvements.

Culture & Benefits

• Team-oriented, collaborative environment.
• High-pressure operational setting with focus on customer service and timely execution.
• 12-month contract with possibility to extend or convert.