Senior Business Operations Manager (Traveltech)

TL;DR

Senior Business Operations Manager (Traveltech): Shaping global growth strategies and operationalizing the strategic roadmap for a leading travel marketplace with an accent on data-driven insights and cross-functional execution. Focus on building scalable performance diagnostics, optimizing global programs, and integrating AI-enabled decision support.

Location: London, United Kingdom (Remote-friendly/Hybrid)

Company

A subsidiary of the Tripadvisor Group, connecting global audiences with travel experiences through a two-sided marketplace.

What you will do

• Identify and prioritize material growth opportunities across global markets and segments.
• Operationalize the global strategic roadmap, including annual planning, OKRs, and performance targets.
• Lead large cross-functional initiatives from hypothesis development through execution and post-mortem analysis.
• Create executive-ready narratives synthesizing complex data into decision-ready insights for senior leadership.
• Develop and own scalable dashboards and forecasting models using SQL and Tableau.
• Implement AI-driven tools and automation to improve decision-making velocity and operational effectiveness.

Requirements

• 7-12 years of experience in business operations, strategy, or analytics in a high-growth environment.
• Must be based in the UK or available to join on-site in London as required by the team.
• Strong proficiency in SQL and Tableau for building robust dashboards and performance diagnostics.
• Proven track record of leading complex, company-level cross-functional initiatives with measurable impact.
• Experience managing senior stakeholders and aligning diverse teams around data-backed priorities.
• Ability to use AI tools to enhance day-to-day operational efficiency and quality.

Culture & Benefits

• Competitive compensation packages including base salary and annual bonuses.
• "Work your way" approach with flexible schedules and remote-friendly collaboration.
• Comprehensive health benefits and an Employee Assistance Program.
• Annual tuition assistance for professional development and a dedicated lifestyle benefit.
• Travel perks and discounts.
• Donation matching for qualifying charitable contributions.