Senior Inventory Operations Specialist (TravelTech)

TL;DR

Senior Inventory Operations Specialist (TravelTech): Developing and optimizing inventory systems, standards, and frameworks to ensure high-quality travel content with an accent on process design, data-driven strategic direction, and AI adoption. Focus on scaling operational reliability, leading cross-functional automation initiatives, and refining supplier content flows.

Location: Must be based within commuting distance of London (hybrid, 3 days a week in-person)

Company

An intelligent platform for travel and spend management that automates bookings, expenses, and invoice processing to eliminate shadow work.

What you will do

• Define and lead operational standards to reduce BAU workload and increase system reliability across teams and markets.
• Formulate analytical questions to reveal root causes and synthesize complex insights into strategic recommendations.
• Influence product and tooling decisions and build governance frameworks that scale across markets.
• Drive cross-functional initiatives for automation, monitoring, and workflow improvements.
• Map and implement AI-driven redesigns for manual operational processes.
• Coach and mentor peers to raise the operational bar and improve domain expertise.

Requirements

• 4–6 years of experience in operations, travel technology, or supplier management.
• Expert knowledge of GDS, APIs, inventory systems, and booking infrastructure.
• Proven ability to design scalable frameworks and governance models.
• Strong executive communication skills for crafting data-backed narratives for senior stakeholders.
• Experience mentoring others and driving cross-functional impact.
• English: Professional proficiency required (official company language)

Culture & Benefits

• IRL-first approach with team collaboration in-person 3 days a week.
• Global and diverse environment with a team representing over 70 countries.
• Values-driven culture focused on ownership, curiosity, and delivering a 7-star experience.
• Opportunity to work at a fast-growing SaaS company tackling a trillion-dollar productivity problem.