Senior Manager, Clinical Quality (Healthcare)

TL;DR

Senior Manager, Clinical Quality (Healthcare): Leading the Clinical Quality branch to ensure high-quality care across a network of 26,000+ providers with an accent on provider quality programs and payor audit readiness. Focus on defining clinical standards, monitoring value-based care (VBC) performance, and managing a team of Clinical Quality Specialists.

Location: Remote (US) or Hybrid (NYC, San Francisco, or Seattle hubs - 3 days per week)

Salary: $130,000 - $190,000 USD Annually

Company

hirify.global is a technology-powered three-sided marketplace connecting therapists, patients, and insurance payors to increase accessibility to high-quality mental healthcare.

What you will do

• Lead and develop a team of Clinical Quality Specialists, managing performance and driving independent solutions.
• Own the provider quality program, defining clinical standards and driving measurable improvements across the network.
• Oversee MIC program integrity and VBC performance monitoring to ensure targets against payor contracts are met.
• Manage payor audit readiness and proactively identify and resolve clinical risks.
• Collaborate cross-functionally with Product, Operations, and Payor teams to translate clinical priorities into action.
• Communicate program performance, priorities, and trade-offs to company leadership.

Requirements

• Active, unrestricted behavioral health clinical license (LCSW, LMFT, LPC, PsyD, PhD, or equivalent).
• Must be based in the United States.
• 5–7 years of clinical quality experience with demonstrated end-to-end program ownership.
• Direct experience managing clinical quality teams and addressing performance constructively.
• Working knowledge of measurement-informed care (PHQ-9, GAD-7) and value-based care performance monitoring.
• Ability to analyze KRs and quality metrics to execute necessary operational work.

Nice to have

• Experience with payor audits or documentation compliance.
• Experience with network quality management in telehealth or 1099 provider models.

Culture & Benefits

• Comprehensive health coverage including medical, dental, vision, life, and disability insurance.
• Financial wellness through a 401(k) program and equity opportunities.
• Generous time off: Flexible PTO, 12 paid holidays, and a full winter break week.
• Family support with up to 18 weeks of paid parental leave and a new child stipend.
• Wellness perks: No-cost therapy via the Grow platform, "Mental Health Mornings/Afternoons", and wellness app memberships.
• Stipends for home office setup and ongoing meal funds for both remote and in-office employees.