Bilingual Collections Specialist

TL;DR

Bilingual Collections Specialist (Debt Recovery): Managing B2B collections and resolving claims through direct negotiation with parties and insurance carriers with an accent on skip tracing and payment recovery. Focus on managing high-volume inventory and resolving difficult claims via effective conflict management.

Location: Not explicitly stated (US-based markers present)

Salary: $17-19 per hour plus commission

Company

hirify.global is a leading provider of B2B debt recovery and financial solutions, operating multiple specialized powerhouses including SubroIQ.

What you will do

• Negotiate directly with responsible parties, attorneys, and insurance carriers to resolve claims.
• Perform manual skip tracing and internet searches to locate contact information.
• Manage high volumes of inbound and outbound calls to generate leads.
• Prioritize and manage a large inventory of accounts with consistent follow-up.
• Use independent judgment to determine the most effective path to recovery.

Requirements

• Minimum 1 year of 3rd-party collections or subrogation experience.
• Strong negotiation and conflict management skills.
• Professional verbal and written communication proficiency.
• Proficiency with Microsoft Office.
• Prior customer service experience.

Culture & Benefits

• Comprehensive health, dental, vision, life, and disability coverage.
• 401(k) retirement plan with company matching.
• Generous PTO starting at 18 days per year.
• Paid standard and floating holidays immediately upon hire.