Field Sales Engineer (SaaS)

TL;DR

Field Sales Engineer (SaaS): Driving revenue by designing technical solutions and influencing deal strategy for retail and hospitality clients with an accent on solution design and competitive positioning. Focus on bridging the gap between sales and implementation through technical validation, API guidance, and on-site customer demonstrations.

Location: Based in Liverpool, UK; requires regular travel across the North and Midlands

Company

hirify.global is a global cloud commerce platform powering retail, hospitality, and golf businesses in over 100 countries.

What you will do

• Partner with Account Executives to scope, design, and validate technical solutions that address customer requirements.
• Conduct on-site discovery, customer meetings, and in-person product demonstrations across the North of England and Midlands.
• Act as the technical owner for RFP and RFI responses, coordinating with Product, Security, and Legal teams.
• Collaborate with Strategic Account Managers to support customer retention, satisfaction, and expansion.
• Provide structured customer feedback to Product teams to influence the product roadmap and design.
• Maintain and manage reliable demo stations and accounts to represent real-world customer use cases.

Requirements

• Demonstrated experience in sales, solutions consulting, or customer-facing technical roles.
• Exposure to cloud-based SaaS technologies, ideally within hospitality or retail.
• Right to work in the United Kingdom.
• Fluency in English; additional European languages are a plus.
• Basic understanding of APIs and integrations.
• Ability to travel regularly to support field teams.

Nice to have

• Hands-on restaurant experience or deep knowledge of the hospitality industry.

Culture & Benefits

• Inclusive and barrier-free workplace committed to diversity and equality.
• Opportunity to be part of a global team operating across North America, Europe, and Asia Pacific.
• Culture of belonging rooted in an ethos of inclusion since the company's founding in 2005.