Field Sales Engineer (Ecommerce)

TL;DR

Field Sales Engineer (Ecommerce): Driving revenue by designing technical solutions and influencing deal strategy for a commerce platform with an accent on solution design and competitive positioning. Focus on bridging the gap between sales and implementation, managing technical risks, and conducting on-site product demonstrations.

Location: Based in Birmingham, UK; requires regular travel across the North of England and Midlands

Company

A global one-stop commerce platform helping retail, hospitality, and golf businesses simplify and scale their operations.

What you will do

• Partner with Account Executives to scope, design, and validate technical solutions that meet customer requirements.
• Conduct on-site discovery, customer meetings, and in-person product demonstrations across the North and Midlands.
• Act as the technical owner for RFP and RFI responses, coordinating with Product, Security, and Legal teams.
• Collaborate with Strategic Account Managers to support customer retention and expansion.
• Provide structured customer feedback to Product teams to influence the product roadmap.
• Maintain and optimize demo stations and accounts to ensure high-quality presentations.

Requirements

• Demonstrated experience in sales, solutions consulting, or customer-facing technical roles.
• Exposure to cloud-based SaaS technologies, preferably within the hospitality or retail industries.
• Right to work in the United Kingdom.
• Fluency in English.
• Basic understanding of APIs and integrations.
• Ability to travel regularly within the assigned region.

Nice to have

• Hands-on experience working in the restaurant or hospitality industry.
• Proficiency in additional European languages.

Culture & Benefits

• Inclusive, barrier-free workplace with a strong commitment to diversity and LGBTQ+ community values.
• Opportunity to work for a dual-listed public company (NYSE: LSPD, TSX: LSPD).
• Collaborative environment focused on building communities through commerce.