Solutions Engineer (AI eCommerce)

TL;DR

Solutions Engineer (AI eCommerce): Lead technical discovery, pre-sales engagements, and solution architecture for AI-powered commerce platforms with an accent on integration feasibility, product demos, and executive value articulation. Focus on resolving technical objections, building proof-of-concepts, and advising enterprise leaders on agentic commerce implementations.

Location: Hybrid in London (willingness to travel within region up to 30% required)

Company

hirify.global (NASDAQ: RZLV) redefines eCommerce with proprietary AI including brainpowa LLM family, powering product discovery, conversational commerce, and intelligent checkout for global retailers, brands, and payment providers.

What you will do

• Lead technical discovery to understand customer challenges, tech stack, and priorities before proposing solutions
• Define and achieve technical close in sales cycles, resolving objections and confirming integration feasibility
• Deliver tailored demos, proof-of-concepts, workshops, and complex eCommerce architectures
• Present executive-level value propositions translating tech capabilities to business outcomes like conversion uplift
• Handle RFPs, security questionnaires, and provide structured feedback to product and engineering teams
• Stay current on AI, commerce trends, and bring insights to customer conversations

Requirements

• 8+ years in solutions engineering, technical pre-sales, solution architecture, or enterprise tech consulting
• Strong technical foundation in cloud architectures, SaaS/API platforms, data/AI/ML (LLMs a plus), payments, omnichannel integrations
• Experience in commerce, retail, payments, or digital platforms strongly preferred
• Discovery instinct, technical credibility, business acumen, and strong communication skills
• Comfortable presenting to technical and executive audiences
• Willingness to travel within region up to 30%

Culture & Benefits

• Work at forefront of agentic AI and commerce in a publicly traded global company with 600+ enterprise customers
• Collaborative high-performance culture respecting technical contributors as commercial peers
• Competitive base salary, variable compensation tied to deals, equity, and benefits
• Autonomy and ownership as strategic contributor partnering with leading retailers and brands