Deal Desk Analyst (6 Month Fixed-Term)

Location: Oakland, California, United States. Full-time hybrid schedule: in office Monday, Wednesday, and Thursday, with the option to work from home Tuesday and Friday. Candidates must be authorized to work in the United States; visa sponsorship is not available.

Hourly rate: $53.37–$67.31, plus equity and benefits.

Company

hirify.global provides an AI-powered litigation and investigation management platform for analyzing electronic evidence.

What you will do

• Manage end-to-end quoting for new business, renewals, and complex amendments using Salesforce CPQ.
• Own Salesforce and Zendesk queues, including intake, triage, escalation, and SLA management for Quote-to-Cash requests.
• Partner with Finance and Legal on non-standard terms and system inefficiencies.
• Standardize deal workflows and Salesforce escalation processes to improve operational transparency.
• Ensure deals follow price books, discount thresholds, and financial compliance standards.

Requirements

• At least 5 years of experience in Deal Desk, Sales Operations, or Revenue Operations.
• Hands-on ownership of quoting for complex deal structures.
• Advanced Salesforce CPQ or similar-tool proficiency, including products, bundles, price rules, and quote-logic troubleshooting.
• Ability to balance sales velocity with revenue integrity and compliance requirements.
• Clear communication across Sales, Customer Success, Finance, Legal, and technical teams.
• Experience managing high-volume queues in fast-paced SaaS environments.

Nice to have

• Experience with or interest in AI-driven tools and automation agents for Deal Desk workflows and queue management.

Culture & Benefits

• Hybrid work with regular work-from-home days and flexibility for personal logistics.
• Medical, dental, vision, flexible spending, mental health, parental leave, life, and disability benefits.
• Equity grants and a 401(k) plan with company matching of up to 4% of eligible annual compensation.
• 17 paid vacation days, 11 federal holidays, four additional company-wide paid days, and paid sick leave.
• Learning and development budget, professional membership support, home internet reimbursement, and desk setup stipend.
• Catered lunches, snacks, and company-wide office events.