Senior Product Manager (Agentic AI)

TL;DR

Senior Product Manager (Agentic AI): Leading the strategy and execution of AI-powered systems to automate complex workflows across sales, service, and operational processes with an accent on LLM-based agents and evaluation frameworks. Focus on optimizing the trade-offs between latency, cost, and accuracy while evolving a production-grade conversational AI platform.

Location: Remote (Must be based in the United States)

Company

An AI-driven product company developing advanced agentic systems to transform customer experience and internal operations at scale.

What you will do

• Lead the end-to-end product strategy, roadmap, and delivery for AI-powered customer experiences and internal agentic systems.
• Design and evolve AI architectures, including LLM-based agents, prompt strategies, evaluation frameworks, and system guardrails.
• Partner with engineering and AI specialists to optimize trade-offs between latency, cost, accuracy, and user experience.
• Define and own core product metrics such as automation rate, response quality, and customer satisfaction.
• Evaluate emerging AI technologies, including new LLMs and voice models, for production readiness.
• Act as a bridge between technical and non-technical stakeholders to promote AI best practices.

Requirements

• 4+ years of experience in product management, technical program management, consulting, or data analytics in a fast-paced tech environment.
• Strong technical understanding of system architecture, APIs, and prompt engineering concepts.
• Proficiency in SQL to drive product decisions and insights.
• Must be based in the United States.
• Experience working in data-driven environments with ownership of KPIs and performance metrics.
• Deep interest in AI systems, LLMs, and agent-based technologies.

Culture & Benefits

• Competitive compensation with performance-based equity opportunities.
• Comprehensive health, dental, and vision insurance coverage.
• 401(k) retirement plan with employer matching.
• Paid time off and generous parental leave policies.
• Opportunity to work on cutting-edge AI systems at scale in a high-growth environment.