Account Manager (Marketing)

TL;DR

Account Manager (Marketing): Providing operational support for an EMEA creative studio serving a Fortune 500 financial services firm with an accent on client relationship management and cross-functional coordination. Focus on streamlining brief intake, managing workflow visibility, and ensuring the timely delivery of integrated marketing assets across digital and print.

Location: London

Company

A specialist agency that designs, builds, and runs bespoke in-house marketing ecosystems for global brands.

What you will do

• Manage day-to-day operational support for the EMEA creative studio and maintain strong client relationships.
• Coordinate the intake of briefs and track the delivery of creative outputs across digital, print, website, and video formats.
• Collaborate with project managers and creative leads to maintain workflow visibility and escalate operational risks.
• Act as an internal client advocate, refining project briefs and translating client feedback into actionable instructions for the team.
• Partner with Account and Project Management teams to scope and cost out projects.
• Liaise across APAC, EMEA, and NA regions to ensure alignment on global initiatives and timelines.

Requirements

• 3+ years of experience in integrated marketing, account management, or project management.
• Proven experience in a client-facing capacity, handling requests from briefing to final delivery.
• High level of organization and keen attention to detail in fast-paced environments.
• Excellent professional communication and listening skills, both verbal and written.
• Location: Must be based in London

Nice to have

• Previous experience in studio management or coordination.
• Strong understanding of the mechanics and operations of a creative studio.

Culture & Benefits

• Entrepreneurial environment that values ambition, imagination, and inspiration.
• Direct and meaningful impact on clients through a unique in-house agency model.
• Inclusive culture committed to diversity, representation, and anti-racism.
• Opportunities for professional growth and a culture of continuous learning.
• Commitment to sustainability with science-based emissions reduction targets.