Senior Solutions Consultant (SaaS)

TL;DR

Senior Solutions Consultant (SaaS): Designing and implementing scalable technical solutions for a customer experience and data platform with an accent on CRM and eCommerce integrations. Focus on translating complex client requirements into technical specifications, building proofs of concept, and acting as a technical advisor during the sales lifecycle.

Location: Sydney

Company

hirify.global is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to deliver highly personalized cross-channel journeys using AI and data unification.

What you will do

• Partner with Sales and Customer Success to design smart, scalable solutions that solve complex client challenges.
• Translate marketing requirements into technical solutions using pre-sales and business analysis skills.
• Build Proofs of Concept (POCs) and tailored architectures to demonstrate platform capabilities.
• Lead the technical response process for RFPs, RFIs, and RFQs.
• Act as a liaison between internal development teams and external client/partner stakeholders.
• Provide strategic feedback to the Product team to help shape the platform's evolution.

Requirements

• At least 4 years of experience as a Sales Engineer, Solutions Consultant, or Solutions Architect in a solution-selling environment.
• 4+ years of experience in data analysis (ETL, DB) and Business Analysis.
• Proficiency in creating process diagrams, flows, and Use Case Diagrams (UML).
• Must have knowledge of eCommerce and CRM solutions (e.g., Adobe, Shopify, Salesforce, Dynamics).
• Extensive experience in delivering technical demonstrations to stakeholders.
• Strong written and verbal communication skills for engaging with global clients at all seniority levels.

Nice to have

• Applied experience with web development languages (HTML, CSS, Javascript) and REST APIs.
• Professional experience within the digital marketing industry.
• Previous experience in team leadership or management.

Culture & Benefits

• Comprehensive medical benefits and paid sick leave.
• Parental leave and dedicated wellbeing rewards/days.
• Financial incentives including share rewards and loyalty rewards.
• A collaborative work environment that encourages knowledge sharing and creative exploration.
• Dedicated "hirify.global day" for company culture and alignment.

Hiring process

• 15-minute initial screening call with the hiring team.
• First interview with the Hiring Manager.
• Practical second interview with the Director of Professional Services and Head of Sales.