Medical Receptionist (Healthcare)

TL;DR

Medical Receptionist (Healthcare Administration): Managing patient interactions and administrative tasks for a colorectal surgery practice with an accent on appointment scheduling and patient records management. Focus on streamlining practice operations, ensuring data confidentiality, and providing exceptional customer service.

Location: Remote (Must align with Sydney Time: Monday-Friday, 9:00 AM - 6:00 PM)

Company

hirify.global is providing staffing for a thriving colorectal surgery practice in Sydney that combines cutting-edge medical expertise with a commitment to patient care.

What you will do

• Act as the primary point of contact for patients, handling inquiries with empathy and professionalism.
• Manage complex appointment schedules using Clinic to Cloud software.
• Maintain accurate patient records and ensure strict data confidentiality.
• Process payments and assist with basic billing tasks.
• Collaborate with on-site clinic staff to streamline practice operations.
• Perform administrative tasks to support general practice growth.

Requirements

• Proven experience in medical reception or healthcare administration.
• Excellent written and verbal English communication skills.
• Tech-savvy ability to master new software; experience with Clinic to Cloud is a plus.
• Strong organizational skills and the ability to multitask in fast-paced environments.
• Understanding of medical terminology, specifically related to colorectal health.
• Availability to work Sydney Time: Monday to Friday, 9:00 AM to 6:00 PM.

Culture & Benefits

• Permanent work-from-home arrangement.
• Immediate hiring process.
• Health insurance coverage for eligible locations.
• Stable full-time schedule (40 work hours per week).