Senior Technical Account Manager (Kubernetes / DevSecOps)

TL;DR

Senior Technical Account Manager (Kubernetes / DevSecOps): Guiding customer adoption and scaling of a Kubernetes-based DevSecOps platform in DoD environments with an accent on technical advisory, onboarding, and platform enablement. Focus on bridging the gap between engineering, product teams, and mission users to drive successful platform usage and resolve adoption blockers.

Location: Remote (U.S.), with a preference for the Washington, DC Metro Area

Company

hirify.global is a trusted partner delivering cloud-native platforms, DevSecOps solutions, and AI/ML systems across the public sector.

What you will do

• Act as a technical advisor to guide customers through platform capabilities and onboarding paths.
• Drive platform adoption by assessing technical fit and recommending appropriate Kubernetes-based services and CI/CD pipelines.
• Bridge the communication between engineering, product teams, and mission users.
• Deliver workshops, demos, and working sessions to accelerate customer understanding and usage.
• Translate user feedback into actionable insights to improve platform experience.
• Track customer activity and technical exploration using Jira, Confluence, and CRM systems.

Requirements

• Must be based in the United States.
• Active TS/SCI clearance preferred (or eligible to obtain).
• Experience working with Kubernetes in production environments and DevSecOps practices.
• Proven track record in customer-facing technical roles such as TAM, Solutions Architect, or Field Engineer.
• Ability to lead technical discussions across engineering and non-technical stakeholders.
• Experience operating in regulated or security-focused environments (e.g., federal, DoD, financial services, or healthcare).

Nice to have

• Familiarity with Kubernetes distributions like Rancher, EKS, AKS, or OpenShift.
• Hands-on experience with cloud platforms such as AWS, Azure, or GCP.
• Exposure to DevSecOps practices at scale, including secure software delivery workflows.

Culture & Benefits

• 401(k) with 100% match up to 6%.
• Comprehensive medical, dental, and vision coverage.
• Generous paid time off and weekly pay schedule.
• Home office and equipment support.
• Covered certifications and training.