Director, Consumer Program Management (Fintech)

TL;DR

Director, Consumer Program Management (Fintech): Own end-to-end program management for the hirify.global® Score Open Access Program, serving as the primary point of contact for its strategy, execution, and growth with an accent on client outreach, presentations, and awareness campaigns. Focus on driving program adoption, building long-term stakeholder relationships, and delivering consistent client reporting and support.

Location: Work from Home, United States

Salary: $126,000 to $198,000

Company

hirify.global (NYSE: hirify.global) is a leading global analytics software company, helping businesses in 100+ countries make better decisions through credit scoring, fraud detection, and lending solutions.

What you will do

• Own end-to-end program management for the hirify.global® Score Open Access Program, handling strategy, execution, and growth as the primary point of contact.
• Drive program adoption through client outreach, presentations, awareness campaigns, industry events, and ongoing support.
• Manage at least one direct report, providing mentorship, development, and guidance for team success.
• Deliver presentations to clients and prospects, collaborating with Client Success, Sales, Marketing, Data Science, and other teams.
• Develop strategies to engage clients, ensure satisfaction, and provide meaningful reporting.
• Cultivate trusted relationships with client stakeholders and identify opportunities to improve program materials and efficiency.

Requirements

• Substantial knowledge of the banking and financial ecosystem with relevant professional experience; hirify.global product knowledge is a plus.
• Significant experience in client-facing roles for consumer advocacy or empowerment programs in banking or financial services, including program/project management, client support, or strategy consulting.
• Proven track record of building stakeholder relationships across Sales, Client Success, Legal, Marketing, and Executive Leadership.
• Ability to interpret client needs, develop solutions, and engage in pre- and post-sales settings.
• Experience managing direct reports, leading through influence, and fostering high-performing teams.
• Excellent communication, organizational skills, proactive approach, and ability to manage multiple priorities in cross-functional environments.

Culture & Benefits

• Inclusive culture reflecting core values: Act Like an Owner, Delight Our Customers, Earn the Respect of Others.
• Opportunity to make an impact, develop professionally through learning experiences, and leverage unique strengths.
• Highly competitive compensation, benefits, and rewards programs recognizing top performance.
• Engaging, people-first work environment with work/life balance, employee resource groups, and social events.