Repair Centre Manager (Gaming)

TL;DR

Repair Centre Manager (Gaming): Managing operational efficiency and quality control within a technical workshop environment with an accent on team leadership, electro-mechanical repairs, and workflow optimization. Focus on troubleshooting complex equipment, supervising technicians, and ensuring strict adherence to safety and quality standards.

Location: North Ryde, NSW, Australia

Company

hirify.global is a global leader in gaming, digital entertainment, and fintech solutions, operating in over 100 countries.

What you will do

• Oversee day-to-day workshop activities and develop efficient repair workflows to ensure timely completion.
• Recruit, train, and supervise repair technicians, establishing performance standards and resource allocation.
• Provide advanced technical support and troubleshooting as a subject matter expert.
• Monitor diagnostics, repairs, and testing to ensure adherence to SOPs and technical standards.
• Manage spare parts inventory and track key metrics to analyze repair performance.
• Drive continuous improvement initiatives for repair methods and overall team efficiency.

Requirements

• 8–12 years of experience in a workshop environment.
• High level of knowledge with diagnostic tools and electro-mechanical systems.
• Proficiency in computing environments relevant to equipment repair.
• Strict commitment to work health and safety regulations and quality control.
• Excellent communication skills and a mature work ethic.
• Prior experience supervising or leading a small team is desirable.

Culture & Benefits

• Inclusive and fair culture that values diversity and equal opportunity.
• Opportunity to work within a global powerhouse spanning gaming and fintech.
• Collaborative environment focused on innovation and professional growth.
• Structured annual training on information security.