Medical Director, Digital and Everyday Care (AI)

TL;DR

Medical Director, Digital and Everyday Care (Digital Health/AI): Leading the clinical strategy and operation of the Everyday Care model by merging primary and virtual care with an accent on AI-enabled digital channels and clinical excellence. Focus on architecting a human-AI operating system, managing a team of Nurse Practitioners, and scaling clinical protocols for asynchronous care.

Location: Remote (USA)

Salary: $265k - $320k / year base salary

Company

An all-in-one healthcare company dedicated to improving the health and well-being of older Americans by combining insurance, clinical care, and technology.

What you will do

• Co-lead the Everyday Care program, overseeing clinical protocols for medication refills, lab/imaging orders, and specialist referrals.
• Directly lead, supervise, and mentor a team of Nurse Practitioners (NPs) supporting digital visits and asynchronous channels.
• Collaborate with AI Clinical Operations to refine and advance a human-AI operating model for clinical care.
• Develop new clinical AI agents and tools to ensure scalable processes and meeting operational objectives.
• Partner with Product and Engineering teams to define clinical decision trees and escalation guardrails.
• Provide direct patient care within the portal and serve as the clinical backstop for complex telehealth and AI-triage cases.

Requirements

• Board-certified physician (Internal Medicine or Family Medicine preferred) with 5+ years in clinical practice.
• Must be based in the USA.
• Proven experience leading and managing clinicians (NPs/PAs/MDs) in fast-paced environments.
• Demonstrated track record of building or scaling clinical programs from 0 to 1.
• Ability to translate complex clinical needs into technical requirements for engineering and product teams.
• Strong interest and curiosity in the application of AI/LLM-based tools in clinical workflows.

Nice to have

• Experience working with Medicare populations.
• Background in virtual care or digital health triage systems.

Culture & Benefits

• Employer-sponsored health, dental, and vision plans with low or no premiums.
• Generous paid time off and a dedicated parental leave program.
• Equity through stock options for all employees.
• 401K program and a $100 monthly mobile/internet stipend.
• Mission-driven culture focused on compassion and treating members like family.