Systems Support Engineer (Technology Systems)

TL;DR

Systems Support Engineer (Technology Systems): Designing, integrating, and deploying voice communication systems for FAA ATC towers with an accent on IP-based voice communication and system integration. Focus on providing expert-level technical support, troubleshooting critical infrastructure, and translating customer needs into technical requirements.

Location: Must reside within driving distance of the FAA Mike Monroney Aeronautical Center in Oklahoma City, Oklahoma

Salary: $96,000 – $130,000

Company

Global technology company specializing in test & measurement, technology systems, and networks & cybersecurity.

What you will do

• Design, integrate, and deploy voice communications systems and subsystems for ATC projects.
• Develop system architecture design and review documentation based on customer requirements.
• Provide expert-level technical support and troubleshooting at the Oklahoma City Level II Support facility.
• Act as the technical interface between FAA Level II Support, product design teams, and program leadership.
• Install and configure networking and computing systems.
• Translate customer needs into competitive technical solutions maximizing company content.

Requirements

• B.S. or M.S. in Electrical Engineering, Computer Science, or a relevant engineering degree.
• 5+ years of experience designing and deploying systems for critical infrastructure customers.
• Solid understanding of radio and voice communication systems (VCS).
• Must be a US citizen and be able to obtain a US Government Public Trust Clearance.
• Ability to travel throughout the United States and Europe up to 10%.

Culture & Benefits

• Flexible working hour models.
• Training and continuing education opportunities.
• Stability of a privately owned global company.
• Focus on promoting innovation and a long-term attractive work environment.