Strategic Account Manager (HubSpot)

TL;DR

Strategic Account Manager (HubSpot/Customer Success): Leading Enterprise-level client projects and relationships to maximize the value of HubSpot investments with an accent on strategic alignment, stakeholder management, and account growth. Focus on driving retention and expansion through strategic recommendations and high-level executive engagement.

Location: Remote (USA)

Salary: $90,000 – $110,000 per year + performance bonuses

Company

hirify.global is an Elite HubSpot partner agency that helps businesses drive measurable growth through best-in-class technology and expert consulting.

What you will do

• Serve as the primary strategic partner and point of contact for assigned Enterprise-level accounts.
• Lead expectation-setting conversations and ensure alignment on priorities, timelines, and success measures.
• Develop and execute account engagement plans to deepen adoption and maximize ROI.
• Proactively identify gaps and risks, providing strategic recommendations aligned with client objectives.
• Drive cross-sell and up-sell motions by connecting client goals to additional HubSpot features and consulting services.
• Conduct regular Strategic Business Reviews to assess performance and align on future priorities.

Requirements

• 5+ years of experience in account management, customer success, or consulting within a B2B agency environment.
• Must be based in the USA.
• Experience with HubSpot, digital marketing, or SaaS consulting (HubSpot certifications are a plus).
• Proven ability to lead executive-level conversations and manage complex client dynamics.
• Proficiency with project management tools such as Teamwork.com, Asana, Monday.com, or ClickUp.
• Analytical mindset with the ability to translate data insights into business decisions.

Culture & Benefits

• Competitive base salary and performance-based bonuses.
• Comprehensive healthcare package, including company-paid medical insurance.
• 401k matching program.
• Ongoing professional development, including leadership coaching and HubSpot certifications.
• Collaborative, growth-oriented culture with a direct impact on client and company success.