Enrolment Officer (Education)

TL;DR

Enrolment Officer (Education): Managing student enquiries and the enrolment process with an accent on documentation accuracy and CRM maintenance. Focus on coordinating pre-registration, ensuring GDPR compliance, and providing comprehensive student support.

Location: London, UK

Company

Regent Group is a leading education provider offering high-quality education from early years through to higher education.

What you will do

• Act as the central point of contact for all student enquiries.
• Support students through the pre-registration and enrolment process.
• Process enrolment documentation accurately and within set timelines.
• Maintain student records using CRM and student information systems.
• Provide information regarding college policies, finance, and student support services.
• Ensure strict compliance with GDPR and college policies.

Requirements

• Strong customer service and administrative skills.
• Experience using CRM systems, databases, and MS Office.
• Excellent communication skills and high attention to detail.
• Ability to work towards deadlines and KPIs.
• Required to complete pre-employment checks, including criminal records check and Right to Work verification.

Culture & Benefits

• Diverse and inclusive environment with a strong focus on student success.
• Commitment to equality, diversity, and safeguarding.
• Equal opportunity employer based on skills and experience.