Sales Operations Director

TL;DR

Sales Operations Director (Healthcare SaaS): Driving predictable, scalable revenue growth by owning sales and revenue operations strategy, execution, and performance with an accent on forecasting accuracy, data-driven insights, and cross-functional alignment. Focus on optimizing CRM systems, pipeline health, sales productivity, and enabling informed executive decision-making.

Location: Remote (U.S.), open to candidates authorized to work in the United States

Company

Leading provider of Health IT and Management Solutions to healthcare organizations across the United States and Canada.

What you will do

• Lead sales forecasting, pipeline reviews, revenue performance analysis, and build dashboards for KPIs like pipeline coverage, win rates, deal velocity, quota attainment, and ARR/MRR
• Provide actionable data-driven insights and recommendations to executive leadership
• Partner with Sales Enablement on metrics for onboarding, training, territory planning, quota modeling, and compensation administration
• Own, optimize, and govern CRM and sales tools like Salesforce and HubSpot, ensuring data accuracy and adoption
• Collaborate with Finance on revenue reporting and deal approvals, Marketing on lead flow and attribution, and Customer Success on renewals and churn

Requirements

• 8+ years in Sales Operations, Revenue Operations, or related functions
• Strong analytical skills with hands-on experience in forecasting, pipeline management, and KPI reporting
• Deep expertise in sales forecasting, pipeline management, and revenue analytics
• Extensive experience with CRM platforms (Salesforce strongly preferred)
• Proven ability to partner with senior sales leadership and influence strategic decision-making
• Authorized to work in the United States

Nice to have

• Experience in high-growth, PE-backed, or transformational environments
• Background supporting B2B, SaaS, healthcare, or recurring revenue business models
• Experience with compensation design, territory strategy, and CPQ tools
• Strong financial acumen and partnership with Finance leadership

Culture & Benefits

• Work remotely with a mission-driven organization serving the healthcare community
• Partner directly with executive leadership and influence company-wide revenue strategy
• Join a growing organization focused on innovation, scalability, and operational excellence
• Competitive compensation and comprehensive benefits package