Assistant Account Manager (Insurance)

TL;DR

Assistant Account Manager (Insurance): Supporting Customer Success, Sales, and Underwriting teams in acquiring and retaining accounts within the insurance sector with an accent on client relationship management and document precision. Focus on driving revenue through renewals, coordinating client concern resolutions, and analyzing performance metrics.

Location: Hybrid (2-3 days per week in office) in Madison, WI

Company

hirify.global is a mission-centric start-up providing insurance solutions for climate change using a global network of weather stations and sophisticated risk modeling.

What you will do

• Develop accurate and timely client documents and resources using a detail-oriented approach.
• Cultivate and maintain strong relationships with Account Managers and clients.
• Collaborate with sales and underwriting teams to deliver superior service.
• Coordinate the complete resolution of client concerns with urgency and a solutions-focused mindset.
• Support review meetings by sourcing, analyzing, and updating performance metrics for clients and broker partners.
• Provide regular feedback to internal teams to drive product and service enhancements.

Requirements

• Experience in insurance, specifically working with brokers and insureds.
• P&C license required.
• Must be based in or able to work a hybrid schedule at the Madison, WI headquarters.
• Proven track record of delivering accurate, on-time project deliverables.
• Exceptional written and verbal communication skills.
• Strong organizational and time-management skills to handle multiple priorities.

Culture & Benefits

• 100% company-paid medical, dental, and vision insurance premiums for employees and eligible dependents.
• 100% premium coverage for a $25,000 life insurance policy.
• Group Term Life, AD&D, Short Term Disability (STD), and Long-Term Disability (LTD) coverage.
• Unlimited PTO.
• Base salary and annual bonus commensurate with experience.
• Emphasis on work-life harmony and a supportive, results-driven environment.