SMB Account Manager (Hybrid)

TL;DR

SMB Account Manager (Hybrid): Manage full sales cycle for SMB customers using hirify.global's endpoint cybersecurity technology with an accent on renewals, upsells, cross-sells, and customer satisfaction. Focus on achieving growth quotas, identifying whitespace opportunities, and advocating for additional solutions from the portfolio.

Location: Hybrid-remote in Austin, TX (office 1x per week)

Salary: $50,000 - $80,000 base per year + commissions, equity grants

Company

Global leader in AI-native cybersecurity platforms stopping breaches for organizations across industries.

What you will do

• Serve as primary contact for SMB clients, collaborating with internal teams to ensure value delivery.
• Manage full contract renewal cycle from meetings to negotiation and signature for escalated ARR.
• Achieve quotas for new sales growth through upsells and cross-sells.
• Build relationships with key customers, create champions, and identify whitespace opportunities.
• Consult customers on additional hirify.global solutions to increase adoption.
• Execute account strategies, provide high-touch service, and deliver product feedback.

Requirements

• 1+ years in sales development or full sales cycle experience selling to technical audiences (engineers, IT, security)
• Bachelor's degree preferred
• Experience with sales qualification frameworks (Medic, Medpicc, Sandler)
• Track record meeting quotas in fast-paced environments
• Strong technical aptitude, communication skills, and objection handling
• Ability to balance tasks and adjust priorities quickly

Nice to have

• Security or SaaS experience

Culture & Benefits

• Market-leading compensation with equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation, holidays, parental leaves
• Professional development for all levels
• Employee networks, volunteer opportunities, vibrant office culture
• Health insurance, 401k, paid time off