Healthcare Operations Manager

TL;DR

Healthcare Operations Manager (Allied Health): Overseeing day-to-day clinic operations including HR, financial records, payroll, and quality systems with an accent on efficient team performance, compliance, and patient care delivery. Focus on managing staff rostering, stakeholder relationships, business growth, and continuous improvement processes.

Location: Philippines-based candidates only, 100% remote, align with AU business hours (approx. 9 AM - 5 PM AEST, Mon-Fri)

Compensation: $2,000-3,000 AUD / Monthly

Company

Allied health practice established in 2022, providing personalized care through physiotherapists, occupational therapists, speech pathologists, psychologists, and exercise physiologists in homes, community, or clinic.

What you will do

• Manage clinic operations including HR, payroll via MYOB, financial processes, and quality systems for smooth functioning and exceptional patient care.
• Supervise practitioners, allied health professionals, and admin team; handle recruitment, rostering, training, performance reviews, and team building.
• Coordinate business planning, budgeting, IT maintenance, compliance, stakeholder relationships, and marketing initiatives.
• Monitor KPIs, conduct audits, ensure OH&S standards, and drive continuous improvement across operations.
• Support practitioner needs, integrate new staff, and maintain public image through advertising and communications.

Requirements

• Philippines-based; at least 3 years in management/high-level practice admin.
• Experience in payroll, MYOB, financial management/reporting; computer literacy with Splose and similar software.
• Excellent interpersonal/communication skills; ability to prioritize, organize, lead teams, and handle complex situations.
• Understanding of Melbourne suburbs/Google Maps; flexibility for AU hours; commitment to confidentiality and ongoing training.

Culture & Benefits

• 100% remote work from home as independent contractor with time flexibility.
• Supportive environment focused on team culture, career planning, and professional development.
• Patient-focused approach emphasizing evidence-based care, practical progress, and quality of life improvements.

Hiring process

• Disclose existing roles/client work and reflect engagement on LinkedIn as Independent Contractor.