Customer Success Manager - 100% Remote - ANZ

TL;DR

Customer Success Manager (ANZ): Develop strong relationships with customers and implement strategies to increase customer retention and satisfaction with an accent on managing a large portfolio of 100-200 mid-market accounts. Focus on prioritizing accounts and consistently delivering expected engagement activities.

Location: 100% Remote within your country of residence in Australia or New Zealand (Melbourne, Perth, Sydney, Auckland, Christchurch, Wellington)

Company

Vacation rental management software platform.

What you will do

• Develop strong relationships with customers to boost retention and satisfaction.
• Implement strategies for customer retention.
• Manage and prioritize a large portfolio of 100-200 mid-market accounts.
• Deliver consistent engagement activities across accounts.

Requirements

• Must reside in Australia or New Zealand for remote work.
• Ability to manage large account portfolios effectively.
• Strong customer relationship skills.

Culture & Benefits

• 100% remote work from anywhere in your country (home, co-working, etc.).
• No office requirement.