Receptionist/Administrator

TL;DR

Receptionist/Administrator (Administration): Providing front-of-house reception and administrative support for London Tribunals with an accent on customer service and hearing process coordination. Focus on managing public inquiries, supporting adjudicators, and ensuring efficient daily operations in a fast-paced legal environment.

Location: London, UK. Must have pre-existing right to work and travel within the UK

Company

hirify.global is part of the global NEC Corporation, providing critical software that supports public services, including emergency response, healthcare, and local authorities.

What you will do

• Manage front-of-house reception and act as the primary point of contact for the public attending appeal hearings.
• Provide high-quality administrative support to independent adjudicators and internal processing teams.
• Handle a diverse range of personal, written, and telephone inquiries.
• Execute key tasks that underpin the daily appeal hearing process efficiently.
• Identify and refer complex case management issues to the management team and tribunal assistants.

Requirements

• Experience in a front-of-house reception role within a formal, professional environment.
• Proficiency in Microsoft Word and Excel.
• Excellent verbal and written communication skills.
• Pre-existing right to work and travel within the UK (documentary evidence required).

Nice to have

• Experience working within a legal environment.
• Knowledge of legal case management software.
• Understanding of statutory environments and dealing with aggrieved service users.
• Experience using Google Sheets and Gmail.

Culture & Benefits

• Private Medical Cover funded by the company.
• 25 days paid holiday with the option to buy or sell additional days.
• Group Pension Plan with employer contributions up to 8.5%.
• Life assurance cover (4x basic salary).
• Free access to over 15,000 LinkedIn Learning courses.
• Employee assistance programme for personal and professional support.