Sr Product Manager (RCM)

TL;DR

Sr Product Manager (RCM): Shaping products that help dental practices verify patient benefits, streamline insurance claims, and reduce administrative burden with an accent on full claims cycles from creation to resolution. Focus on conducting customer research, defining strategies and roadmaps, prioritizing enhancements, and collaborating cross-functionally to deliver measurable value.

Location: Hybrid in American Fork, UT or remote in the United States with up to 10% travel. Not hiring in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, Puerto Rico, or other US Territories.

Salary: $100,000 - $130,000

Company

Global leader in dental management, analytics, communication, and marketing software providing seamless integrated solutions.

What you will do

• Conduct customer research and interviews to understand needs and challenges.
• Translate insights into product strategies, roadmaps, and prioritized requirements.
• Manage dependencies and deliver enhancements with measurable value.
• Collaborate with engineering, design, sales, marketing, and support teams.
• Communicate progress to stakeholders and maintain alignment artifacts.
• Monitor trends, regulations, and competitors to inform product direction.

Requirements

• 4+ years of product management experience in SaaS or B2B software
• Experience with full insurance claims cycles (creation to resolution)
• Familiarity with EDI/X12 and paper claim workflows
• Data-driven approach using KPIs and claim analysis
• Cross-functional collaboration in matrixed environments
• Excellent communication and execution skills

Culture & Benefits

• Competitive compensation with bonus eligibility
• Comprehensive benefits: medical, dental, vision, 401K match, PTO, paid parental leave, short-term disability
• Health savings and flexible spending accounts, education benefits, worldwide scholarship program
• Work-life assistance, volunteer opportunities
• Supportive, diverse, inclusive environment with professional development
• Encourages innovation, teamwork, and work-life balance