Customer Service Representative (Scientific Background)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Customer Service Representative (Scientific Background): Respond to customer inquiries via phone, email, and chat regarding scientific products and technical specifications with an accent on assisting with product selection and issue resolution. Focus on clarifying issues, determining causes, selecting solutions, and collaborating with internal teams for customer satisfaction.
Location: Fully onsite in Homestead, FL
Salary: $19-25/hr
Company
provides client opportunities in call center and customer service roles.
What you will do
- Respond to customer inquiries via phone, email, and chat regarding products, services, and technical specifications.
- Assist customers with product selection based on scientific application or technical requirements.
- Resolve problems by clarifying the customer's issue, determining the cause, selecting the best solution, and following up.
- Collaborate with internal teams to ensure customer satisfaction.
Requirements
- Science degree or previous experience working in a scientific company
- Strong communication/customer service skills
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
Похожие вакансии
Customer Service Representative (Accounting/Banking/Healthcare)
Client Services Representative (Entry Level)
Service Desk Technician
Customer Engagement Specialist (Medtech)
Bilingual Customer Support Analyst (Spanish)