Homecare Coordinator

TL;DR

Homecare Coordinator (Healthcare Scheduling): Manage caregiver schedules and ensure shift coverage for U.S.-based home care clients with an accent on resolving gaps and delivering uninterrupted patient care. Focus on coordinating replacements, monitoring attendance, and generating staffing reports.

Location: Remote – Philippines, U.S. Hours, reliable remote setup required (Intel i5 + 8 GB RAM, 100 Mbps internet, backups for device/internet/power).

Salary: PHP 40,000/month + Performance Bonuses

Company

Outsourcing company supporting U.S. home care clients with scheduling services.

What you will do

• Schedule and coordinate caregiver shifts
• Monitor attendance, resolve call-offs, and fill schedule gaps
• Arrange replacements and handle shift changes
• Communicate with caregivers, clients, and internal teams
• Maintain records in scheduling systems
• Generate staffing and attendance reports

Requirements

• 1+ year scheduling or patient coordination experience
• Experience in healthcare, home care, staffing, or BPO
• Strong English communication and organizational skills
• Experience with scheduling or workforce management tools
• Reliable remote work setup with specified device, internet, and backups

Nice to have

• Experience with U.S. healthcare accounts
• Tools: WellSky, AxisCare, ClearCare, NICE, Verint
• Excel/reporting skills

Culture & Benefits

• 10 days PTO
• Annual appraisal and career growth opportunities
• Healthcare benefits
• Supportive team environment