Enterprise Account Manager (SaaS)

TL;DR

Enterprise Account Manager (SaaS): Driving customer retention and commercial growth for strategic clients with an accent on renewal cycles and revenue expansion. Focus on building C-suite relationships, executing ROI-driven discussions, and identifying upsell opportunities.

Location: London, England. Must be legally able to work in the UK

Company

hirify.global is an AI-powered procurement platform helping companies optimize their technology spend and scale efficiently.

What you will do

• Own the end-to-end renewal cycle to ensure timely and successful contract extensions.
• Manage a diverse portfolio of strategic accounts across the UK and EMEA regions.
• Act as a trusted advisor to C-suite stakeholders to drive retention and commercial growth.
• Conduct strategic account reviews and ROI-driven discussions to articulate platform value.
• Collaborate with Product and Solutions teams to identify and execute upsell opportunities.
• Forecast renewal pipelines and report on retention metrics.

Requirements

• 10+ years of experience in customer-facing, revenue-responsible roles (Account Management or Customer Success).
• Proven track record of owning and closing renewals and meeting retention targets.
• Experience negotiating and influencing C-suite stakeholders across various geographies.
• Strong commercial acumen and ability to balance customer needs with business outcomes.
• English proficiency is required; knowledge of French, Spanish, or Italian is a plus.
• Must be legally authorized to work in the UK.

Nice to have

• Experience leading or mentoring junior team members.

Culture & Benefits

• Fast-paced, high-growth environment (Series C funded).
• Opportunity to make a significant impact in a category-defining company.
• Collaborative culture working with a highly motivated, exceptional team.
• Global presence with offices in London, New York, Brno, Sydney, and Johannesburg.