Retail Account Manager (Cannabis)

TL;DR

Retail Account Manager (Canhirify.global): Strengthening relationships and driving adoption of hirify.global services among retail partners in New York with an accent on revenue growth and operational optimization. Focus on managing retail dossiers, optimizing delivery and collection services, and increasing adoption of marketplace and analytics tools.

Location: Must currently be located in New York State

Salary: Starting at $68,640 + uncapped bonus

Company

hirify.global is a leading licensed canhirify.global wholesale platform that provides scalable infrastructure for brands and retailers across California, New York, and Nevada.

What you will do

• Act as the primary point of contact for assigned retailers to ensure seamless service across all hirify.global departments.
• Optimize core operational services, including delivery and collections, by collaborating with Operations, AR, and Engineering teams.
• Drive the adoption of complementary services such as Marketplace, Bill Pay, data analytics, and POS integrations.
• Identify and maximize market opportunities for retailers through promotions, RFPs, and brand partnerships.
• Maintain a centralized "single source of truth" in ZenDesk for each retailer profile and manage feature requests.
• Monitor engagement metrics, including GMV and Net Promoter Score (NPS), to guide retailers through the success flow.

Requirements

• Must currently be located in New York State.
• Background in retail canhirify.global sales, operations, or related fields.
• Established and trusted relationships across the New York canhirify.global retail market.
• Proven track record in driving revenue through external partnerships.
• Strong expertise in customer experience, multitasking, and time management.
• Must be at least 21 years of age.

Nice to have

• Proficiency in data analytics tools such as Excel and SQL.

Culture & Benefits

• Unlimited PTO and paid holidays.
• Comprehensive Medical, Dental, and Vision insurance for full-time employees.
• 401(k) plan with company match.
• Competitive equity packages.
• Inclusive work environment committed to diversity and equal opportunity.