Director Business Systems (NetSuite/Salesforce)

TL;DR

Director Business Systems (NetSuite/Salesforce): Lead global NetSuite and Salesforce ecosystems owning full lifecycle from strategy to administration with an accent on Lead-to-Cash processes including CPQ, CLM, AR/AP automation, PLM, and billing. Focus on architecting scalable solutions, managing integrations with Boomi and Snowflake, leading global teams, and optimizing workflows across Finance, Sales Ops, and Supply Chain.

Location: Remote (US, Pacific Time Zone); San Diego, CA option

Salary: $120,000–$165,000

Company

Open IoT platform partnering with fleets, app developers, vehicle manufacturers, and equipment providers in transportation to deliver supply chain solutions.

What you will do

• Serve as SME and strategic owner for NetSuite ERP and Salesforce CRM, architecting scalable Lead-to-Cash solutions.
• Define platform standards, governance, integration patterns, and technical roadmaps balancing short-term delivery and long-term scalability.
• Lead global team across NA, LATAM, EU; set performance expectations, coach, hire, and build collaborative culture.
• Drive end-to-end implementations, enhancements, data migrations, testing, deployments, and change management.
• Optimize workflows in Finance, Sales Ops, Supply Chain, PLM; ensure compliance, build reporting and analytics.
• Own system health, releases, user administration, vendor management, and backlog prioritization.

Requirements

• 7+ years in Business Systems or IT
• Deep expertise in NetSuite or Salesforce (both preferred); proven success leading complex implementations
• 3+ years managing global teams
• Experience with Lead-to-Cash (CPQ, CLM, billing); integration platforms (Boomi preferred)
• NetSuite: SuiteScript, SuiteFlow, ARM, multi-subsidiary; Salesforce: Sales Cloud, CPQ, Service Cloud, Apex, LWC
• Integration: REST/SOAP APIs, iPaaS; Data: Snowflake or similar; Agile/Scrum, Jira/Asana
• Strong executive communication, stakeholder influence, organizational change in fast-paced environments

Nice to have

• NetSuite or Salesforce certifications
• Boomi certification
• Snowflake experience
• SOC 2, NIS2 compliance
• Post-acquisition environments

Culture & Benefits

• Engaging, diverse team valuing thoughtful actions, empathy, resiliency, creativity, and transparency.
• Full-time employee benefits including health insurance, 401k, and more (see benefits guide).
• Potential bonus, equity, and comprehensive compensation package.